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Secretary / Office Administration

One-year programProfessional skills

A practical professional program to develop essential skills for modern office environments. Students learn office administration, communication, customer service, record keeping, organization and professional workplace conduct. The program also supports confidence, responsibility and effective communication with clients, visitors, colleagues and management.

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Office workspace with a laptop, telephone and organized documents

A practical foundation for professional life.

Develop skills, confidence and professional habits for the world of work.

Skills you’ll develop

  • Office administration
  • Communication and customer service
  • Record keeping
  • Organization
  • Professional workplace conduct

Possible pathways

Career opportunities may include:

  • Secretary
  • Office administrator
  • Receptionist
  • Customer service assistant
  • Administrative assistant
  • Front office assistant
  • Office support staff

Learning through practice

Keepsake combines theoretical knowledge with practical training, professional discipline and confidence building. Students are encouraged to apply what they learn and develop the communication and professional habits needed in the workplace.

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